General Terms and Conditions

GTC

Game Rules

1.
If users discovers errors in the game, they are to immediately report it to support with a detailed description of the error. The operator reserves the right to monitor, after identification of the error, which players exploit this bug knowingly and continued to thus gain an advantage over other players knowingly. Each reported error that was found to be a serious error will be rewarded at the discretion of the Supporters .


2.
The creating fake accounts ("Pushing") or the (Attempt) by using the account for attacks or for trade is strictly prohibited and punishable by a warning and / or a block. Attacks that only serve for this purpose, will be Revoked and the transfer of building at the time of the detection. ex: The buildings will be deducted only on the side of the winner. Building changes? Push attacks? The decision whether an attack is a push attack is at the discretion of the Supporters. In difficult cases, consultation with the team is required.


3.
Accounts, which serve only for transferring raw materials to other players is prohibited.


4.
Furthermore it is forbidden to force the other participants of the game to wage a costly fight against them. Any kind of extortion or blackmail in the context described above will result in immediate closure of the accounts who violates this rule. This also applies to any other type of extortion in the game (such as forcing someone to transfer a considerable part of the Alliance fund, etc.). Excluded from this are common end of war reparations.


5.
It is not allowed to manage other accounts (Sitting). A violation leads to a warning or blocking of all involved accounts ..


6.
Support requests are always processed as quickly as possible and in the order they are received. Should there be reason for complaint, we ask for the original ticket and a brief case description to be sent to qa@playzo.biz.


7.
It is forbidden to harass other players. Harassment activities that are game related and are relatively frequent are clearly not useful to the game may be considered. These include for example the sending of frequent and / or offensive in-game messages to one or several players. Those players who repeatedly start and withdraw attacks. Including espionage attacks. Doing so may be punished with a warning/block. It is in the discretion of the Supporters of defining what harassment is and punish given.


8.
Only one account per person and game world. Multiple accounts are forbidden!


9.
Trusts: Having several players in a Network /on one computer must apply for a Trust(Via support ticket)!


10.
Pornographic material, offensive names, country names, text and images that are against the law are prohibited!


11.
Attacks, which are guided for a costly purpose just to spy on the enemy's Fleet, are forbidden!


12.
The use of scripts, auto-refresh browser functions, etc. are not allowed! Any automation of game operations is not allowed!


13.
Cover attacks and protection attacks are not permitted! As for cover attacks and protection attacks, such attacks are designated only for the reason to protect. They are led to block the players completely by guiding simultaneously attacks on the players around him .


14.
Alliance Exiting or Alliance Disbandment. Which are for the purpose of attacking former members of the Alliance are forbidden. Not until the 48h after the disbandment it is allowed. It is punished like “Pushing”!


15.
Premium services may only be used by the Account holder. who brought their own account. It is prohibited to transfer the Premium services, Pay other players to buy Diamonds, then exchange the Diamonds for Raw materials on the trade in for their own behalf.


16.
It is not allowed to sell your own account to other players.